Platform
Three portals, one verified record
Operations, customers and service partners work in the same system of record. Nobody re-enters what somebody else already established, and nobody sees what is not theirs.
KIS staff
Operations
Leads with what the system is handling on its own, what it is actively resolving, and the short list that genuinely needs a human decision. Full access to work orders, customers, partners, assets, deficiencies, documents, billing and compliance.
- Exceptions with their full automated attempt history
- Asset history with provenance on every verified value
- Margin and reconciliation per work order
Facility owners and managers
Customer portal
Compliance status by site and asset, the documents an inspector would ask for, and the approvals waiting on you — with enough context to decide without a phone call.
- Inspection and deficiency status by location
- Quotes to approve and purchase orders to supply
- Downloadable reports and certificates
Contractors and technicians
Service partner portal
Works from the link in the dispatch email, so a technician never has to remember a login. Structured forms instead of paperwork, and a clear statement of what is still missing.
- Accept, schedule and check in from a deep link
- Guided submission with the required photo categories
- Correction requests that name the exact missing item
Integration
We connect to your systems properly
Where a customer or partner already runs a ticketing or ERP system, KIS integrates through documented interfaces and event notifications. We do not drive someone else's website in a browser and call it an integration.